Privacy Policy

The type of personal information we collect depends on how you interact with us.

Business clients and enquiries

If you are a business owner, representative or prospective client, we may collect:

• Your name and business name.
• Email address and telephone number.
• Business address and website.
• Information about your business, industry and staffing requirements.
• Details about the role, skills, experience and working hours you require.
• Communications and information you provide when contacting us.

Candidates and contractors

If you apply for a role, register your interest or are considered for a placement, we may collect:

• Your name and contact details.
• Your resume, employment history and professional experience.
• Education, qualifications and relevant certifications.
• Skills, software experience and language proficiency.
• Portfolio links, work samples and assessment results.
• Interview notes and reference information.
• Availability, preferred working arrangements and hourly rate expectations.
• Other information you voluntarily provide as part of the recruitment process.

We generally do not seek sensitive personal information unless it is reasonably necessary for a specific purpose and handled in accordance with applicable privacy requirements.

We may collect personal information directly from you when you:

• Complete an enquiry or contact form on our website.
• Submit an application or resume.
• Contact us by email, telephone or social media.
• Participate in an interview or skills assessment.
• Communicate with us about a potential placement.
• Engage our services or enter into an agreement with us.

We may also receive information from third parties, including professional references, recruitment platforms, business partners and publicly available professional profiles, where relevant to our services.

Our website may also collect certain technical information automatically, such as your IP address, browser type, device information, pages visited and website usage data.

We collect and use personal information for purposes connected with operating TD Hire and providing our services.

These purposes may include:

• Responding to business enquiries and providing information about our services.
• Understanding your recruitment requirements.
• Sourcing, assessing and shortlisting suitable candidates.
• Conducting interviews, skills assessments and reference checks.
• Presenting candidate profiles and relevant information to prospective clients.
• Facilitating introductions and placements between businesses and independent contractors.
• Coordinating recruitment, onboarding and related administration.
• Communicating with clients, candidates and contractors.
• Managing our business operations, accounts and records.
• Improving our website, services and customer experience.
• Sending relevant business updates and marketing communications where permitted.
• Meeting our legal and regulatory obligations.

We will not use your personal information for unrelated purposes unless you have consented or the use is otherwise permitted or required by law.

We may disclose personal information to third parties where reasonably necessary to provide our services or operate our business.

Business clients

Where you are a candidate or contractor, we may share relevant information such as your resume, professional experience, skills, portfolio, assessment results and interview details with a prospective client when considering you for a suitable opportunity.

Candidates and contractors

Where you are a business client, we may share relevant information about your business and role requirements with prospective candidates so they can assess the opportunity.

Service providers

We may use third-party providers to support our operations, including website hosting, customer relationship management, email communications, recruitment, cloud storage, payment processing, analytics and marketing services.

Professional advisers and authorities

We may disclose information to our accountants, legal advisers, regulators, government agencies or other parties where required or authorised by law.

We do not sell personal information to third parties.

TD Hire operates across Australia and the Philippines, and our recruitment and contractor-placement services may involve individuals and service providers located in other countries.

As part of providing our services, personal information may be accessed, stored or disclosed outside Australia, including in the Philippines and other countries where our contractors, service providers or technology platforms operate.

For example, relevant candidate information may be shared with Australian businesses considering a placement, while information may also be accessed by overseas contractors or service providers involved in delivering our services.

Where applicable, we take reasonable steps to protect personal information when it is handled overseas and to ensure it is managed in accordance with relevant privacy obligations.

Our website may use cookies, pixels and similar technologies to improve website functionality, understand visitor behaviour and measure marketing performance.

These technologies may collect information such as:

• Pages visited and interactions with our website.
• Browser and device information.
• Approximate location based on IP address.
• Website traffic and referral sources.
• Interactions with advertisements and marketing campaigns.

We may use third-party services such as Google Analytics and Meta advertising technologies for website analytics, advertising measurement and relevant marketing.

You can manage or disable cookies through your browser settings. However, some website features may not function as intended if cookies are disabled.

We may use your contact details to send information about TD Hire, our services, recruitment opportunities and relevant business updates where permitted by law.

You can opt out of marketing communications at any time by using the unsubscribe link in an email or contacting us directly.

Even if you opt out of marketing, we may still contact you about an existing enquiry, recruitment process, placement or business relationship.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored electronically using secure business systems, cloud-based platforms and third-party service providers.

Access to personal information is limited to individuals who need it for legitimate business or service-related purposes.

While we take reasonable precautions to protect information, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including recruitment, client relationships, business administration and legal or regulatory obligations.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it, unless we are required or permitted by law to retain it.

You may request access to the personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below.

We may need to verify your identity before responding. In some circumstances, we may be unable to provide access to certain information where an exception under applicable law applies.

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of external websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.

Any updates will be published on this page, together with the revised date.

If you have any questions about this Privacy Policy or how we handle personal information, please contact: